Welcome First National Bank of Jackson Customers!

We’re Glad You’re Here.

If you are experiencing issues enrolling in Online Banking, please call a local branch as we are working to remedy this issue.

What do I do if I didn’t receive my new debit card or pin?
You will need to come into one of the Citizens Deposit branches beginning Monday, October 28.

When can I activate my new card?
You can activate your new debit card beginning Monday, October 28.

How do I activate my new debit card?
You can activate your new debit card by going to a Citizens Deposit ATM or at a point of sale with your pin that was mailed to you.

How do I change my pin?
You can change your pin at any Citizens Deposit ATM.

Where will the ATM be located?
The Citizens Deposit Bank ATM will be located at the Highway 15 branch.

When can I start using my new debit card?
You can begin using your new ATM card on Monday, October 28.

Will I be charged a fee for using my First National Bank debit card at the new Citizens Deposit Bank ATM?
No, you will be able to use your First National Bank debit card at the new ATM on Highway 15 without any fees.

When will Citizens Deposit Online Banking be available to use?
Online Banking will be available Monday, October 28.

What is the routing number for Citizens Deposit Bank?
Citizens Deposit Bank’s Routing number is 042102898.

What local phone number do I call if I have questions?
Call (606) 666-8801.

How will I access Online and Mobile Banking? You will be able to access Citizens Deposit Bank’s Online Banking and Payment service at beginning Monday, October 28.  To enroll, click LOGIN, then Enroll.  You will first need to Confirm Your Identity, Create Sign-on Information, Review Disclosure (Online Banking Agreement) and Review Your Information.  Click Accept to continue and complete enrollment.  Please be aware that you must enter your name as it appears on your statement.

What app do I download from the Apple or Google play store?
In the app store, search for Citizens Deposit Bank.  The logo will look like what is shown below.