COVID-19 Update

Citizens Deposit Bank continues to monitor current developments and safety updates related to the Coronavirus (COVID-19). We are following guidelines from public health agencies, particularly the Centers for Disease Control (CDC) and our internal readiness plan. Our primary goal is to ensure business continuity for our customers, while working to protect the health and well-being of our bank associates.

Effective Wednesday, March 25, Citizens Deposit Bank will be redirecting customer traffic to our drive-through facilities, until further notice. This is a direct result of the spread of the COVID-19 virus and is intended to better protect our customers, employees and communities.

Our drive-through facilities will maintain their normal banking hours. In addition to drive-through banking, we also encourage customers to use the following services for many routine banking transactions.

  • 24/7 ATM Access
  • Citizens Deposit Online Banking
  • Citizens Deposit Mobile App with Check Deposit
  • Telebank 24 – (800) 657-7841
  • Zelle®
  • Digital Wallet

Should you have a need to meet with a lending officer, account representative or to access your safe deposit box, you may call your local office to schedule an appointment.

We appreciate your trust in Citizens Deposit Bank. If, during this time, you’re experiencing illness or work-related circumstances impacting your ability to make loan payments, please contact your local Citizens Deposit office to discuss your situation with a banker. We may be able to help.

We continue to remind customers to be aware of fraud attempts, based on concerns related to COVID-19. Only rely on information from reputable sources, such as Centers for Disease Control (CDC) or World Health Organization (WHO)).

Citizens Deposit Bank will continue to monitor this evolving situation and will provide information to our customers, as needed, through this page. Should changing events disrupt bank operations in any way, specific information will be communicated through

We appreciate the opportunity to serve you.